GENERAL CANCELLATION POLICY

Cancellation policy may vary by event.

Any request by a registered event or program participant (registrant) must be received in writing via email to the email address that is provided in your registration confirmation Email.

Please note that there will be no refunds or discounts for arriving late, leaving early, flight cancellations, travel delays, or illness. If you cancel your participation in an event for any reason, the cancellation policy below will apply, with no exceptions. We wish we could compensate individuals for unforeseen circumstances (injury, family emergency, etc.), but we have costs already incurred when reserving retreat centers and hotels. We have designed our cancellation policy to be as compassionate as possible in the case that your plans change. But to protect yourself further, we strongly encourage you to purchase travel insurance. Spring Forest Qigong© must make commitments to suppliers at that time and making changes will result in additional costs or penalties.

Live Online Classes and Events:

4+ days prior to the start of the event, you receive: 100% refund.

0-3 days prior to the start of the event, you receive: no refunds or credits will be given.

In-Person Classes and Events:

31+ days prior to the start of the event, you receive: 100% refund.

16-30 days prior to the start of the event, you receive: 50% refund.

0-15 days prior to the start of the event, you receive: no refunds or credits will be given.

In Residence Retreats:

46+ days prior to the start of the event, you receive: 100% refund.

16-45 days prior to the start of the event, you receive: 50% refund.

0-15 days prior to the start of the event, you receive: no refunds or credits will be given.

In the event Spring Forest Qigong needs to cancel a class or event, Spring Forest Qigong will refund 100% of paid registration fee. Spring Forest Qigong will not be responsible for any other expenses incurred: such as travel, airfare, lodging, etc.

REFUNDS

All approved refunds are subject to an administration fee to offset system and financial charges. This fee is based on the per person registration fee for the event or program and will be discussed at the time of the request.

100% attendance is required for all Spring Forest Qigong classes. This policy applies to both online and in-person classes, and to multi-session classes. Online classes require a working webcam turned on for the entire duration of class with the participant visible.

If you miss part of a class, the registration fee is not refundable. Depending on how much of the class content is missed, your certificate of completion may not be granted. To earn a certificate of completion, you will then have to take the entire class again. Alternatively, it may be possible to make up missed class time through a coaching session with your teacher.

SUBSTITUTIONS

You MAY NOT substitute another individual, instead of yourself, for participation in an event or class that you previously paid for and registered for with the anticipation of attending.

If you are purchasing the registration fee for a friend or family member, please contact Spring Forest Qigong in writing via email to the to facilitate this process.

TRANSFER REQUESTS

You MAY NOT transfer the registration fee from a class/event to:

another individual, another date or time the class is being conducted, another Certified Professional teaching the same/higher class, another class, or a future event.